- Company: Bosch
- Location: Worcester, England
- Job type: Full-time
- Salary: Not specified
- Deadline: 27/11/2026
About the role
Worcester Bosch is looking for an undergraduate student to join their Contact Centre team for a one-year placement starting in July 2027. This role offers a practical insight into how a large, seasonal contact centre operates. You will work within a collaborative team that adapts resources to meet customer demand throughout the year.
The position allows you to experience various areas of the business, including scheduling resources, analysing management information (MI) reports, and using real-time analytics. You will also have the opportunity to participate in intern, social, and eco committees, as well as work on dedicated personal projects.
Responsibilities
- Support day-to-day operations within the Contact Centre.
- Assist with scheduling resources to meet seasonal demand.
- Analyse MI reports and utilise real-time analytics.
- Contribute to cross-functional projects and training sessions.
- Participate in volunteer days and company events.
Requirements
- You must be an undergraduate student seeking a placement year as part of your degree.
- Working towards, or have achieved, a 2:1 degree or above.
- Strong attention to detail and accuracy.
- Organised and proactive, with the ability to manage priorities in a fast-paced environment.
- Strong communication and relationship-building skills.
- Interest in data analysis, workforce planning, and operational decision-making.
- Valid Right To Work in the UK status for the entirety of the placement year.
Pay and benefits
- 20 days annual leave per year plus bank holidays.
- Access to the Perkbox Benefits platform.
- Discounts on products from across the Bosch Group.
- Enhanced pension contributions.
- Access to Bosch Social Club membership, offering discounts on excursions and events for you and up to 5 friends/family.
- Volunteering days.
- Policy to support growing families.
- Health & wellbeing support, including over 200 trained mental health first aid champions and a free employee assistance programme.
How to apply
Apply directly on Bosch’s own careers website. Omadaily never charges job seekers.
