- Company: Accor
- Location: Northampton, England
- Job type: Full-time
- Salary: Not specified
- Deadline: Not specified
About the role
Accor is looking for a dedicated Night Auditor to join the team at Ibis Northampton Centre. As the primary point of contact during the night, you will ensure a smooth and secure operation while providing a warm welcome to guests. This role is ideal for someone who enjoys working independently and taking responsibility for the hotel’s overnight activities.
Responsibilities
- Guest Services: Handle check-ins, check-outs, and inquiries with professionalism and efficiency.
- Financial Duties: Process payments, ensure accurate account postings, and maintain cashiering balances.
- Security & Safety: Perform regular security rounds, monitor fire panels, and report any hazards or maintenance issues.
- Administration: Update guest records, manage mail and messages, and complete daily worksheets and audit checklists.
- Coordination: Liaise with housekeeping regarding room status and lost property, and ensure a clear handover to the morning team.
Requirements
- Prior experience in customer service or front desk roles, preferably within the hotel industry.
- Experience in accounting or bookkeeping is highly desirable.
- Familiarity with hotel management software and systems.
- Strong attention to detail, particularly in financial transactions.
- Ability to work independently, manage multiple tasks, and handle stressful situations calmly.
- Flexibility to work night shifts and weekends as required.
Pay and benefits
- Complimentary meals on duty and uniforms.
- Pension scheme.
- 28 days of holiday including bank holidays, which increases with tenure.
- Access to the Bienvenue Card for special staff rates at Accor hotels.
- Free night stays in UK Accor hotels and discounts at Accor restaurants.
- Opportunities for career development through the Accor Academy and apprenticeship schemes.
- Discounted hotel rates across the global Accor network.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
