Customer Service

Undergraduate Placement Year 2027 – Customer Training Intern at Bosch

Posted

  • Company: Bosch
  • Location: Worcester, England
  • Job type: Full-time
  • Deadline: 27/11/2026

About the role

Worcester Bosch is looking for an undergraduate student to join the Technical Training Department for a one-year placement starting in July 2027. The company is a leading heating brand with over 1,600 employees, focused on providing excellent customer support and engineering solutions. This role offers insight into working for a world-renowned brand with a strong culture of support and community.

Responsibilities

  • Handle training calls by advising customers, booking courses, processing payments, and answering queries.
  • Manage the department’s shared mailbox.
  • Perform data maintenance tasks and provide general administration support.
  • Invigilate customer assessments and facilitate online assessments.
  • Complete department statistics.

Requirements

  • You must be an undergraduate student seeking a placement year as part of your degree.
  • Strong communication skills, with the ability to speak politely and confidently with customers and colleagues.
  • Good attention to detail, decision-making, and organisational skills.
  • Ability to prioritise workload and work both independently and as part of a team.
  • Good IT skills and computer literacy.
  • Valid Right To Work in the UK status for the entirety of the placement year.

Pay and benefits

  • 20 days annual leave per year plus bank holidays.
  • Access to the Perkbox Benefits platform.
  • Discounts on products from across the Bosch Group.
  • Enhanced pension contributions.
  • Membership to the Bosch Social Club, offering discounts on excursions and events for you and up to five friends or family members.
  • Volunteering days and a policy to support growing families.
  • Health and wellbeing support, including over 200 trained mental health first aid champions and a free employee assistance programme.

How to apply

Apply directly on Bosch’s own careers website. Omadaily never charges job seekers.

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