- Company: Accor
- Location: London, England
- Job type: Full-time
- Salary: Competitive package
About the role
Accor is seeking a Hotel Receptionist to join the TRIBE team in London. Launched in 2022, TRIBE offers a bold, modern hospitality experience that blends mainstream style with iconic design. This full-time position is a chance to be part of an innovative, fast-growing international group that values creativity and guest satisfaction.
Responsibilities
- Guest Management: Handle arrivals, departures, and in-house requests while maintaining a friendly and positive attitude.
- Financial Accuracy: Ensure correct billing, credit checks, and financial transactions for all guests.
- System Reporting: Maintain accurate data in all systems and provide necessary daily reports to other departments.
- Communication: Answer telephone calls efficiently and quote correct rates according to the selling strategy.
- Security & Maintenance: Monitor guest property for security, report maintenance issues, and ensure public and back-of-house areas remain clean and tidy.
- Team Collaboration: Work closely with internal teams and external partners to deliver a memorable guest experience.
Requirements
- Attitude: A helpful, optimistic, and authentic personality who enjoys creating positive impacts on others.
- Experience: Previous hotel or similar experience is beneficial but not mandatory; a willingness to learn is key.
- Technical Skills: Experience with Micros Fidelio Opera is required.
- Teamwork: Ability to collaborate, support colleagues, and contribute to a tight-knit community.
- Adaptability: Willingness to try new approaches and handle various tasks with enthusiasm.
Pay and benefits
- Compensation: A competitive salary package.
- Development: Plenty of opportunities for career growth and skill development.
- Environment: A creative and rewarding workplace within a passionate team.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
