- Company: Accor
- Location: Reading, England
- Job type: Contract
- Salary: £13.45 per hour
About the role
Accor is seeking a Front Office Team Member to join their team in Reading. As part of a global hospitality group with over 5,600 hotels, you will help create memorable experiences for guests while working in a supportive environment that values personal growth and well-being.
Responsibilities
- Handle guest registration and departure processes efficiently.
- Maintain accurate guest accounts and provide helpful information.
- Answer incoming calls via the switchboard with professionalism and politeness.
- Adhere to strict security procedures to protect guest confidentiality and safety.
Requirements
- Some experience in retail, hospitality, or customer-facing roles.
- Excellent communication skills.
- Strong organisational abilities.
- A positive and proactive attitude.
- You must be eligible to live and work in the UK and hold a current work visa.
Pay and benefits
- Hourly rate of £13.45.
- Free night stays in UK Accor hotels.
- Up to 30% discount at Accor restaurants (T&Cs apply).
- Discounted rates at Accor hotels worldwide.
- Access to Accor Academy for continuous learning and development.
- Wellbeing support for professional and personal life.
- Opportunities to work across 5,000 hotels in over 100 countries.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.

