Hospitality & Food Service

Front Office Team Member at Accor

Posted

  • Company: Accor
  • Location: Reading, England
  • Job type: Contract
  • Salary: £13.45 per hour

About the role

Accor is seeking a Front Office Team Member to join their team in Reading. As part of a global hospitality group with over 5,600 hotels, you will help create memorable experiences for guests while working in a supportive environment that values personal growth and well-being.

Responsibilities

  • Handle guest registration and departure processes efficiently.
  • Maintain accurate guest accounts and provide helpful information.
  • Answer incoming calls via the switchboard with professionalism and politeness.
  • Adhere to strict security procedures to protect guest confidentiality and safety.

Requirements

  • Some experience in retail, hospitality, or customer-facing roles.
  • Excellent communication skills.
  • Strong organisational abilities.
  • A positive and proactive attitude.
  • You must be eligible to live and work in the UK and hold a current work visa.

Pay and benefits

  • Hourly rate of £13.45.
  • Free night stays in UK Accor hotels.
  • Up to 30% discount at Accor restaurants (T&Cs apply).
  • Discounted rates at Accor hotels worldwide.
  • Access to Accor Academy for continuous learning and development.
  • Wellbeing support for professional and personal life.
  • Opportunities to work across 5,000 hotels in over 100 countries.

How to apply

Apply directly on Accor’s own careers website. Omadaily never charges job seekers.

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