- Company: Monzo
- Location: Remote (UK)
- Job type: Full-time
- Salary: £32,200 – £40,750 + Incentive Awards
- Deadline: Rolling
✅ Visa sponsor check: Monzo Bank Ltd (London) is on the UK Home Office register of licensed sponsors for Skilled Worker, Global Business Mobility: Senior or Specialist Worker (A rating), checked 12 November 2026. Being a licensed sponsor doesn’t guarantee sponsorship for this role: confirm it with the employer, and never pay anyone for a Certificate of Sponsorship.
About the role
Monzo is looking for a Team Manager to lead the Financial Crime Business Banking team. You will act as the first line of defence in protecting Monzo and its business customers from financial crime. In this position, you will manage a team of up to 12 Senior Investigators, serving as their primary contact for technical escalations and professional development. Your main objective is to balance high-quality investigative standards with operational efficiency while fostering an empathetic, high-performance culture.
Responsibilities
- Manage the personal and professional development of approximately 12 Senior Financial Crime Business Banking Investigators.
- Provide technical coaching, feedback, and advice on financial crime tasks.
- Analyse team performance, drive improvements, and report relevant insights.
- Monitor service level adherence and review work status and availability of team members.
- Communicate and embed change within the team to support growth.
- Contribute to a strong control environment by minimising breaches and risk events.
- Review complaints attributed to the team to identify opportunities for improvement.
- Conduct job interviews for financial crime investigators and contribute to hiring decisions.
- Chair employee relations cases and make decisions consistent with Monzo’s values.
Requirements
- Essential leadership experience within a Financial Crime or Fraud setting.
- Understanding of current financial crime trends and typologies.
- Experience providing technical coaching and feedback on FC Business Banking tasks.
- Clear and inspiring communication skills with excellent written and verbal English.
- An empathetic and supportive approach to people leadership.
- Ability to prioritise problems and assess risk in an operations environment.
- Passion for working in a fast-paced environment and comfort with change.
Pay and benefits
- Salary range of £32,200 – £40,750.
- Incentive Awards tied to your performance.
- £1,000 learning budget each year for books, training courses, and conferences.
- Home office setup support, including a MacBook and additional equipment for fully remote workers.
- Full-time, permanent position working 37.5 hours a week, Monday to Friday, 9am-5:30pm.
- Requirement to work one weekend a year.
How to apply
Apply directly on Monzo’s own careers website. Omadaily never charges job seekers.
