- Company: Equinox
- Location: London, England
- Job type: Part-time
✅ Visa sponsor check: Equinox Fitness Holdings UK Limited (London) is on the UK Home Office register of licensed sponsors for Global Business Mobility: Senior or Specialist Worker, Skilled Worker (A rating), checked 11 November 2026. Being a licensed sponsor doesn’t guarantee sponsorship for this role: confirm it with the employer, and never pay anyone for a Certificate of Sponsorship.
About the role
Equinox is looking for passionate and service-oriented individuals to join the SoulCycle team in Soho. This is a part-time position for those who love health, fitness, and creating a welcoming community. You will be part of a high-growth company that values diversity, inclusion, and exceptional hospitality.
Responsibilities
- Provide high-level customer service and hospitality to clients.
- Assist studio management with daily tasks and projects.
- Support instructors to ensure a smooth class check-in process.
- Work collaboratively with all staff members to maintain efficiency and team spirit.
- Help train and coach new front desk hires.
- Maintain product knowledge for studio retail operations.
- Uphold the distinct SoulCycle aesthetic, atmosphere, and culture.
- Perform studio cleaning and prepping, including exercise equipment, floors, and mirrors.
- Clean common areas such as the front desk, lockers, retail shelves, office, and hallways.
- Maintain cleanliness in bathrooms and changing rooms.
Requirements
- Previous customer service experience.
- Ability to prioritize and multi-task in a fast-paced environment.
- Willingness to take initiative and perform duties without direction.
- Excellent communication skills and the ability to work with diverse personalities.
- Outstanding problem-solving skills and a positive, can-do attitude.
- Professional phone and email etiquette.
- Superior organizational skills.
- Availability for at least 3 days per week, totaling 20 hours, with at least one weekend day.
- Availability for peak holiday shifts.
- Physical ability to kneel, bend, reach, climb, stand for long periods, and lift up to 30lbs.
Pay and benefits
Specific pay rates and benefits are not listed in the job advertisement. Please check the application for further details.
How to apply
Apply directly on Equinox’s own careers website. Omadaily never charges job seekers.
