- Company: Accor
- Location: London, England
- Job type: Full-time
- Salary: Competitive salary
About the role
Accor is looking for a Home Host to join the Working From team in London. You will serve as the primary point of contact for members, ensuring they feel welcome and supported throughout their stay. This role focuses on delivering exceptional hospitality and maintaining a high standard of service in a stylish coworking environment with views over the Thames.
Responsibilities
- Member Support: Act as the go-to person for members, anticipating their needs and resolving issues proactively.
- Space Management: Ensure the workspace is presentable and functional from opening to closing time.
- Systems Administration: Maintain accurate membership profiles and manage meeting room bookings and calendars.
- Team Collaboration: Work closely with the coworking team to provide a seamless experience from initial contact through to long-term membership.
Requirements
- Hospitality Mindset: A natural understanding of great service and a passion for creating memorable experiences.
- Relationship Building: Skilled at nurturing long-lasting connections and making people feel at ease.
- Attention to Detail: Careful about creating a high-quality work environment and managing operational details.
- Team Player: Eager to work hard, support colleagues, and contribute to a fun, inclusive team culture.
- Adaptability: Willing to try new approaches and leave ego at the door to get the job done.
Pay and benefits
- Salary: Competitive salary.
- Leave: 28 days of holiday (including bank holidays) and enhanced family leave.
- Health & Wellbeing: Health cash plan, confidential support hotline, and access to mental health first aiders.
- Perks: Free night at The Hoxton and a meal for two upon starting, plus an annual free night and bonus at milestones.
- Discounts: Retail and hospitality perks, plus discounts across the Ennismore family for you and your loved ones.
- Development: Training, learning academies, and opportunities for progression within a global brand family.
- Other: Meals provided during shifts, volunteer time off, and regular team social events.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
