- Company: Accor
- Location: Coventry, England
- Job type: Full-time
About the role
Accor is looking for a Food and Beverage Supervisor to join the team at Novotel Coventry. This is a full-time, permanent position within a global hospitality network that values responsible hospitality and guest experience. You will play a key part in the daily operations of the food and beverage department, ensuring guests receive friendly and professional service.
Responsibilities
- Supervise and support the F&B team, maintaining high service standards.
- Ensure restaurant, bar, conference, and banqueting areas are prepared to the required standard.
- Support the delivery of conferences, meetings, events, and functions.
- Work closely with the kitchen team to communicate and deliver food and beverage requirements.
- Manage staffing levels according to business needs, events, and occupancy.
- Provide outstanding customer service and respond positively to guest needs.
- Ensure team members are confident with till operation and follow cash and security procedures.
- Support stock control, including beverage stock, rotation, and ordering.
- Adhere to all food safety, hygiene, licensing, and health & safety standards.
- Support the training and development of team members.
- Identify opportunities to increase revenue through effective upselling.
- Maintain excellent communication with colleagues and other departments.
- Support the Food & Beverage Manager with the smooth running of the operation.
- Be flexible and support other areas of the hotel when required.
Requirements
- Previous experience in a food and beverage, restaurant, bar, or hotel environment.
- Experience of supervising or leading a team.
- A strong understanding of food and beverage service.
- Knowledge of wines, spirits, and food service.
- Excellent customer service skills.
- The ability to organise and prioritise in a busy environment.
- A positive “can-do” attitude.
- Strong communication skills and the ability to build great relationships.
- Good attention to detail and a commitment to high standards.
- A flexible approach to working hours, including evenings, weekends, and busy periods.
- A passion for creating great guest experiences.
- A creative and commercial approach to increasing hotel revenue.
- Food hygiene training, COSHH, First Aid, and knowledge of staff planning would be advantageous.
Pay and benefits
- 40-hour permanent contract.
- Training and development opportunities.
- Staff discounts within the Accor network.
- Opportunity to develop your career within a global hospitality brand.
- Supportive and friendly working environment.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
