- Company: ServiceNow
- Location: Gurgaon, India
- Job type: Full-time
About the role
ServiceNow is looking for a Senior Advisory Solution Consultant to join their client-facing sales team in Gurgaon. In this position, you will act as a technical and industry domain expert, helping strategic enterprise customers understand how ServiceNow’s AI platform can transform their workflows. You will focus on translating complex industry challenges into compelling solution narratives that highlight business outcomes, automation, and AI capabilities.
Responsibilities
- Support sales teams by providing technical expertise and industry insights for strategic enterprise accounts.
- Lead discovery workshops with senior stakeholders to uncover operational challenges and transformation opportunities.
- Deliver solution demonstrations that reflect real-world industry scenarios and end-to-end business processes.
- Develop solution architectures showing how ServiceNow integrates with broader enterprise ecosystems, including CRM, ERP, and AI platforms.
- Represent ServiceNow at executive briefings, conferences, and industry forums.
- Stay current on competitive positioning, industry trends, and emerging AI technologies.
Requirements
- 10+ years of experience in pre-sales solution consulting, sales engineering, or comparable customer-facing technology roles.
- Strong domain expertise in at least one of the following industries: Manufacturing, Retail, IT/ITES, or Telecommunications.
- Experience in leveraging AI for work processes, decision-making, or problem-solving.
- Proficiency with the ServiceNow platform or strong technical expertise in enterprise cloud software architectures.
- Ability to engage both business and technical stakeholders, from operational teams to C-suite executives.
- Willingness to travel as necessary for client meetings and events.
Pay and benefits
Specific salary details are not listed in the job description. ServiceNow offers a flexible work environment with various work personas (flexible, remote, or office-based) depending on the role and location. The company is an equal opportunity employer and provides reasonable accommodations for candidates during the application process.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
