- Company: ServiceNow
- Location: Gurgaon, India
- Job type: Full-time
About the role
ServiceNow is looking for a Senior Advisory Solution Consultant to join their client-facing sales team in Gurgaon. In this position, you will act as a technical and industry domain expert, helping to pursue strategic enterprise customers. You will leverage your expertise in sectors such as Manufacturing, Retail, IT/ITES, or Telecommunications to drive business value through ServiceNow’s AI platform.
Responsibilities
- Support product sales by providing technical and solution expertise to enterprise prospects.
- Translate industry-specific challenges into compelling narratives that connect business outcomes with ServiceNow capabilities.
- Lead executive and technical discovery workshops to identify customer priorities and transformation opportunities.
- Develop and deliver product demonstrations that reflect real-world industry scenarios and end-to-end business processes.
- Engage with senior stakeholders, including CIOs, CTOs, and enterprise architects, to build trusted advisor relationships.
- Design solution architectures that show how ServiceNow integrates with broader enterprise ecosystems like CRM, ERP, and AI platforms.
- Represent ServiceNow at executive briefings, conferences, and industry forums.
Requirements
- 10+ years of experience in pre-sales Solution Consulting, Sales Engineering, Enterprise Architecture, or a similar customer-facing technology role.
- Strong domain expertise in at least one of the following industries: Manufacturing, Retail, IT/ITES, or Telecommunications.
- Demonstrated ability to articulate industry business processes, customer journeys, and technology landscapes.
- Experience converting complex business requirements into solution architectures and executive narratives.
- Proficiency with the ServiceNow platform or strong technical expertise with enterprise cloud software platforms.
- Strong understanding of enterprise integrations, including CRM, ERP, data platforms, and AI services.
- Excellent discovery, storytelling, presentation, and executive communication skills.
- Ability and willingness to travel as necessary.
Pay and benefits
Specific salary details are not listed in the job description. ServiceNow offers a flexible work environment with various work personas (flexible, remote, or required in office) based on the nature of the work and location. The company is an equal opportunity employer and provides accommodations for candidates who require them.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
