Technology & IT

Project & Service Delivery Lead, Enterprise Applications & Managed Services at Bosch

Posted

  • Company: Bosch
  • Location: Bengaluru, India
  • Job type: Full-time

About the role

Bosch Global Software Technologies Private Limited is seeking an experienced Project & Service Delivery Lead to manage a business-critical enterprise application managed-services engagement. This full-time position is based in Bengaluru and focuses on overseeing SAP, IBM, HCL, Java/Spring, Microsoft technologies, and supporting infrastructure.

Responsibilities

  • Project & Service Delivery: Lead end-to-end delivery, establish governance mechanisms, and act as the primary coordination point between stakeholders, technical teams, and OEMs.
  • SLA & Operations: Drive SLA-based service delivery, monitor critical incidents, ensure root-cause analysis, and conduct periodic service reviews.
  • Team Leadership: Coordinate multidisciplinary teams across various enterprise technologies and facilitate collaboration between application, database, infrastructure, and security teams.
  • Change & Release Management: Govern application enhancements and change requests from assessment through production deployment, ensuring controlled release processes.
  • Security & Compliance: Coordinate cybersecurity remediation, vulnerability management, and Disaster Recovery readiness while ensuring compliance with customer security requirements.
  • Stakeholder & Vendor Management: Maintain effective communication with business stakeholders and coordinate with technology OEMs such as SAP, IBM, HCL, Microsoft, and Red Hat.

Requirements

  • Strong experience in Project Management, Service Delivery, or Application Managed Services (AMS/FMS).
  • Experience managing large, heterogeneous enterprise application environments.
  • Working understanding of ITIL-based service management, incident/problem/change management, and SLA governance.
  • Exposure to enterprise technologies including SAP, IBM middleware/workflow, HCL platforms, Java/Spring, databases, and Microsoft technologies.
  • Good understanding of cybersecurity, VAPT remediation, patching, audit compliance, and Disaster Recovery.
  • Strong stakeholder management, vendor/OEM coordination, team leadership, and escalation-management capabilities.
  • Excellent communication, governance, planning, and management-reporting skills.
  • Educational qualification: B.E./B.Tech., M.B.A preferred.

How to apply

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