- Company: ServiceNow
- Location: Bangalore, Karnataka, India
- Job type: Full-time
- Salary: Not specified
- Deadline: Not specified
About the role
ServiceNow is seeking a Senior Staff Technical Architect to guide the evolution of its corporate and cloud infrastructure. This senior individual contributor role involves setting direction through standards, roadmaps, and architecture decisions. You will connect infrastructure choices to the broader enterprise technology roadmap, ensuring secure, reliable, and cost-effective business services.
Responsibilities
- Define current, transition, and target-state infrastructure architectures with multiyear roadmaps tied to business priorities.
- Establish reference architectures and standards across cloud, data center, networking, compute, storage, and backup.
- Define cloud governance and guardrails for Azure and GCP, including landing zones and policy as code.
- Lead infrastructure architecture reviews and evaluate proofs of concept and vendor options.
- Recommend resilience and compliance requirements for high availability and disaster recovery.
- Partner with Security Architecture to integrate zero-trust and compliance into infrastructure standards.
- Assess AI and ML infrastructure needs, including compute capacity and agentic AI patterns like RAG and MCP.
- Collaborate with integration, core systems, and product teams to align infrastructure dependencies.
- Work with finance and operations on capacity planning and FinOps practices.
Requirements
- 10+ years of progressive experience in infrastructure, cloud, or systems engineering with architecture responsibility.
- Demonstrated success in defining infrastructure and cloud strategy across multiple technology domains.
- Deep expertise in several infrastructure domains with breadth to make integrated decisions.
- Strong working knowledge of Azure and Google Cloud Platform (GCP) architecture, including landing zones and identity dependencies.
- Solid understanding of agentic AI concepts, including RAG, A2A, and MCP.
- Experience integrating disparate systems using APIs, messaging, and event-driven architecture.
- Experience defining cloud governance and standards in a large enterprise.
- Working knowledge of infrastructure as code and modern automation practices.
- Bachelor’s degree in a related field or equivalent practical experience.
Pay and benefits
Specific salary details and benefits are not listed in the job description. ServiceNow notes that it approaches its distributed world of work with flexibility and trust, assigning work personas (flexible, remote, or required in office) based on the nature of the work and location.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
