- Company: Baobab Microfinance Bank
- Location: Sango-Ota, Ogun
- Job type: Full-time
- Deadline: 28 October 2026
About the role
Baobab Microfinance Bank is a leading financial services provider in Nigeria, dedicated to empowering individuals and small businesses. We are looking for a Customer Service Officer to join our team in Sango-Ota, Ogun. In this full-time position, you will help ensure smooth branch operations and profitability while providing prompt, professional, and warm service to every client.
Responsibilities
- Client Service: Represent the bank professionally, advise clients on suitable products, and issue client ID cards.
- Till and Cash Management: Operate the till box according to procedures and disburse loans accurately.
- Credit and Account Processing: Input credit applications and documentation on T24, prepare loan and legal documents, and ensure accounts are funded as directed by the Credit Committee.
- Records and Administration: Maintain archiving processes for legal documents, manage the client photo database, and conduct regular inventories of branch assets.
Requirements
- BS.c in any Social Sciences or related field.
- Completed NYSC.
- Proximity to the Sango-Ota location is essential.
- Strong working knowledge of Microsoft Office, particularly Word and Excel.
- Fluent written and spoken English.
- Experience managing a till box and in logistics or stock management.
- Ability to work under pressure, as part of a team, and with close attention to detail.
- Discretion with confidential information and good self-management skills.
How to apply
Interested and qualified candidates should click here to apply online. Please note that only shortlisted applicants will be contacted. The application deadline is October 28, 2026.
