- Company: GitLab
- Location: Remote (United States)
- Job type: Full-time
- Salary: $104,800 – $176,400 USD (US Residents Only)
About the role
GitLab is seeking a Senior Ecosystem Operations Manager to oversee the technology, processes, and infrastructure behind its partner ecosystem. You will serve as the primary owner for channel, distribution, OEM, GSI, and MSP partnerships. This role combines operational strategy with hands-on execution, emphasizing the use of AI to automate workflows and scale operations.
Responsibilities
- Process Governance: Design and manage end-to-end partner processes, including deal registration, quote-to-cash, and rules of engagement.
- Program Execution: Own partner tiering, onboarding, certification compliance, rebates, and incentive payments.
- Technology Management: Administer the partner technology ecosystem, including Impartner PRM, Salesforce CRM, and partner portals.
- System Integration: Partner with Revenue Technologies to maintain integrations across ERP, billing, and financial systems.
- Data Ownership: Maintain the ecosystem data model and ensure a single source of truth for partner attribution and pipeline reporting.
- AI Automation: Identify and deploy AI agents to automate workflows such as deal registration routing and data quality checks.
- Financial Close: Lead ecosystem month-end close activities with Deal Desk, Finance, and Compensation teams.
Requirements
- Experience in B2B SaaS channel or partner operations with direct ownership of ecosystem workflows.
- Hands-on experience with Impartner or equivalent PRM platforms, including deal registration and portal administration.
- Strong working knowledge of Salesforce CRM, including partner objects, Flow, and reporting.
- Deep familiarity with resale, two-tier distribution, OEM, GSI, and MSP transaction structures.
- Experience operating partner programs, including tiering, compliance, and incentives.
- Ability to design complex operational processes and lead user acceptance testing (UAT).
- Hands-on experience using AI tools to automate operational workflows.
Pay and benefits
Salary: $104,800 – $176,400 USD. Note: This range is intended for residents of the United States only.
- Flexible Paid Time Off
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Team Member Resource Groups
How to apply
Apply directly on GitLab’s own careers website. Omadaily never charges job seekers.
