- Company: Airbnb
- Location: Canada (Remote Eligible)
- Job type: Full-time
- Salary: CAD 102,000 – 128,000
About the role
Join Airbnb’s Global Operations Community Support Planning team as a Senior Planning Partner, Content. You will serve as the primary point of contact for content managers, writers, and strategists, owning the end-to-end planning and coordination of product launches that impact Community Support content. This role is remote-eligible within specific Canadian provinces.
Responsibilities
- Build and communicate content schedules, including time for audits, authoring, reviews, and localization.
- Lead launch meetings, including info-gathering walk-throughs, status meetings, and launch-day coordination.
- Partner with strategists to identify impacted content, prioritize impacts, and ensure tickets are filed.
- Prepare weekly status communications to highlight risks and keep stakeholders informed.
- Anticipate issues, develop mitigation strategies, and drive resolutions proactively.
- Coordinate real-time “go live” activities and attend launch meetings to represent the content team.
- Shield writers from logistical questions so they can focus on content creation.
- Prepare leadership decks on launch performance and drive iterative improvements to planning processes.
Requirements
- 8+ years of experience in strategic planning, program management, or business operations.
- Proven experience leading cross-functional planning or portfolio management processes.
- Exceptional communication skills, including verbal, written, and presentation abilities.
- Strong problem-solving, analytical, and change management skills.
- Proficiency in tools like Asana, Jira, and Airtable.
- Working knowledge of software product development life-cycles; Agile experience is desired.
- Ability to manage multiple launches and competing priorities in a fast-paced environment.
- Experience planning or coordinating content, knowledge management, or product launches.
Pay and benefits
- Annual base pay range: CAD 102,000 – 128,000.
- Eligible for bonus, equity, benefits, and Employee Travel Credits.
- Remote-eligible position, requiring residence in Ontario, British Columbia, Quebec, or Saskatchewan.
How to apply
Apply directly on Airbnb’s own careers website. Omadaily never charges job seekers.
