- Company: Growing Skincare and Beauty Retail Business
- Location: Ogudu, Lagos
- Job type: Full-time
About the role
We are looking for a confident, articulate, and approachable Retail Sales Manager to lead our walk-in store team. This is a hands-on position for someone who enjoys interacting with customers, understands skincare, and can balance strong personal sales performance with effective staff supervision.
Responsibilities
- Actively close sales and lead the team towards achieving store sales targets.
- Maintain store cleanliness, presentation, and daily operational standards.
- Explain products clearly, answer questions, and help customers make informed purchases.
- Provide regular reports on sales performance, customer feedback, and stock needs.
- Oversee accurate sales recording and compliance with checkout procedures.
- Welcome walk-in customers, understand their needs, and recommend suitable products.
- Ensure shelves are consistently stocked, neatly arranged, and correctly priced.
- Coach team members on product knowledge, selling skills, and customer interaction.
- Handle customer concerns professionally and escalate issues when necessary.
- Liaise with the inventory team on replenishment, low-stock items, and stock discrepancies.
- Supervise store staff, assign daily tasks, and ensure prompt, professional service.
Requirements
- Able to commute reliably to Ogudu, Lagos.
- Good working knowledge of skincare products and routines; skincare or beauty retail experience is strongly preferred.
- At least 3 years of customer-facing retail sales experience, including experience supervising a team.
- Evidence of meeting sales targets and motivating others to perform.
- Comfortable using a POS system and basic digital reporting tools.
- Well-groomed, professionally presented, organised, and dependable.
- Completed studies and available for full-time, on-site work.
- A quick learner who can build strong knowledge of different brands and products.
- A warm, approachable personality and genuine enjoyment of customer interaction.
- Excellent spoken English, strong listening skills, and the ability to explain products confidently.
How to apply
Interested and qualified candidates should click here to apply online.
