- Company: Green Africa Airways Limited
- Location: Abuja, Lagos, and Benin City
- Job type: Full-time
About the role
Green Africa Airways Limited is a value airline based in Lagos, Nigeria, dedicated to providing safe and affordable air travel. We are currently seeking a Baggage Handler – CSA to join our team in Abuja, Lagos, or Benin City. This position is crucial for ensuring smooth operations at the check-in desks and maintaining high standards of customer service and security.
Responsibilities
- Capture and process accurate baggage weights at check-in desks.
- Record and store unclaimed Green Africa tagged baggage in the Arrival hall.
- Assist customers with luggage and direct those with baggage irregularities to the Duty Officer.
- Advise customers on processing payments for excess baggage.
- Ensure baggage is properly tagged with destination details before screening.
- Inspect baggage condition before acceptance and handle damaged items per company policy.
- Record and process Company Materials (COMATs) and RUSH bags for departing and arriving flights.
- Identify and assist customers with special needs, such as wheelchair users or mothers with infants.
- Monitor the check-in area to ensure no baggage is left unattended and adhere to security procedures.
- Coordinate with Check-in officers and Turnaround Coordinators to track unloaded baggage.
Requirements
- OND or SSCE qualification.
- Exceptional communication and interpersonal skills.
- High-level numeracy skills.
- Strong attention to detail.
- Good time management and customer service skills.
- Ability to work in a team and solve problems effectively.
How to apply
Interested and qualified candidates should click here to apply online.
