- Company: Cloudlines EV
- Location: Owerri, Imo and Ajah – Lekki, Lagos
- Job type: Full-time
About the role
Cloudlines EV is a growing interstate transport company dedicated to providing safe, reliable, and comfortable travel across Nigeria. We are currently seeking two Reservations & Ticketing Specialists to join our Customer Operations department. This role involves managing bookings, ticket sales, and passenger inquiries with a focus on accuracy and excellent service.
Responsibilities
- Verify bookings, issue receipts, and reconcile daily sales and transactions.
- Maintain passenger records and prepare ticketing and revenue reports.
- Process online and walk-in reservations, ticket purchases, amendments, and inquiries.
- Share departure updates and coordinate boarding with drivers and terminal personnel.
Requirements
- Strong communication, interpersonal, and customer service skills.
- Good digital literacy, including the ability to use mobile apps and online ticketing systems, or a willingness to learn.
- OND, HND, or Bachelor’s degree in a relevant discipline.
- 1–2 years of relevant experience.
- Accuracy with payments and records, along with strong organization and attention to detail.
- Professional appearance and the ability to work in a fast-paced environment.
How to apply
Interested and qualified candidates should forward their CV to hr@cloudlinesev.com. Please use the job title as the subject of the email.
Apply by email: hr@cloudlinesev.com
