Customer Service

Studio Crew, East Hampton at Equinox

Posted

  • Company: Equinox
  • Location: East Hampton, NY, United States
  • Job type: Part-time
  • Salary: $17.00

About the role

Equinox is looking for a purpose-driven Studio Crew member to join the SoulCycle team in East Hampton. This position is central to creating a mind-body-soul experience built on community, respect, and hospitality. As a part-time employee, you will help redefine health and happiness by delivering unparalleled service and maintaining a sanctuary of trust for every individual.

Responsibilities

  • Deliver high-level customer service and hospitality to all clients.
  • Support Studio Management with daily tasks and projects.
  • Assist SoulCycle instructors to ensure a smooth class check-in process.
  • Collaborate with staff to maintain efficiency and team camaraderie.
  • Help train and coach new front desk hires.
  • Maintain product knowledge for studio retail operations.
  • Uphold the SoulCycle aesthetic, appearance, and culture.
  • Perform cleaning and prepping duties, including exercise equipment, floors, mirrors, common areas, and bathrooms.

Requirements

  • Customer service experience is required.
  • Availability: At least 3 days per week, totaling 20 hours, with at least one day on a Saturday or Sunday.
  • Holiday shifts: Must be available to work peak holiday shifts.
  • Skills: Ability to prioritize, multi-task, and work independently in a fast-paced environment.
  • Communication: Excellent verbal and written skills, with professional phone and email etiquette.
  • Attitude: Positive, can-do mindset with strong problem-solving abilities.

Pay and benefits

The hourly pay for this position is $17.00. The job ad does not list specific additional benefits.

How to apply

Apply directly on Equinox’s own careers website. Omadaily never charges job seekers.

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