Customer Service

Studio Crew, Coral Gables at Equinox

Posted

  • Company: Equinox
  • Location: Miami, FL, United States
  • Job type: Part-time

About the role

Equinox is looking for a purpose-driven Studio Crew member to join their team in Coral Gables. This position is part of the SoulCycle brand, which focuses on creating a mind-body-soul experience built on community and hospitality. As a part-time employee, you will help redefine health and happiness for clients while fostering an inclusive and respectful environment.

Responsibilities

  • Deliver hospitality: Provide high-level customer service and support to clients.
  • Support operations: Assist Studio Management with daily tasks and projects.
  • Assist instructors: Help ensure a smooth class check-in process.
  • Maintain standards: Uphold the distinct SoulCycle aesthetic, atmosphere, and culture.
  • Clean and prep: Clean exercise equipment (bikes, weights), floors, mirrors, common areas, bathrooms, and changing rooms.
  • Teamwork: Work cohesively with staff and assist in training new front desk hires.
  • Retail support: Maintain product knowledge for studio retail operations.

Requirements

  • Availability: At least 3 days per week, totaling 20 hours, with at least one day on a Saturday or Sunday.
  • Holiday shifts: Must be available to work peak holiday shifts.
  • Experience: Customer service experience is required.
  • Skills: Ability to prioritize, multi-task, and initiate tasks without direction in a fast-paced environment.
  • Communication: Excellent communication skills, friendly phone and email etiquette, and the ability to work with diverse personalities.
  • Attitude: Positive, can-do attitude with outstanding problem-solving skills.

Pay and benefits

Specific pay rates and benefits are not listed in the job description. Please review the full job posting for detailed compensation information.

How to apply

Apply directly on Equinox’s own careers website. Omadaily never charges job seekers.

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