- Company: Twilio
- Location: Remote – US
- Job type: Full-time
- Salary: $188,240 – $276,700 (varies by location)
- Deadline: 2026-11-12
About the role
Twilio is seeking a Staff Product Manager to join the Onboarding and Compliance team. You will own the Trust Hub products, which serve as the gateway for accessing Twilio’s communication APIs. Your goal is to create streamlined registration experiences while maintaining best-in-class Know Your Customer (KYC) standards. This is a remote-first position based in the United States, excluding CA, CT, NJ, NY, PA, and WA.
Responsibilities
- Develop and communicate the product vision, strategy, and roadmap aligned with company goals.
- Lead cross-functional teams through planning, design, development, and launch.
- Collaborate with engineering and UX to translate customer needs into product requirements.
- Define key metrics and analyze data to inform product decisions and measure success.
- Manage relationships with cross-functional stakeholders at all organizational levels.
- Conduct data-driven business reviews to analyze product execution and market accomplishments.
Requirements
- Minimum of 8 years of product management experience in SaaS, IaaS, or PaaS.
- Proven track record of leading successful product launches and driving strategy.
- Strong analytical skills to use quantitative and qualitative data for decision-making.
- Excellent communication skills to influence and collaborate with internal and external stakeholders.
- Understanding of technical, analytical, and UI/UX design concepts.
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
- Experience with APIs, developer experience, or regulated ecosystems is desired.
Pay and benefits
- Competitive pay ranging from $188,240 to $276,700 depending on location.
- Eligibility for Twilio’s equity plan and corporate bonus plan.
- Healthcare insurance, 401(k) retirement account, and paid sick time.
- Generous personal time off, parental leave, and wellness leave.
How to apply
Apply directly on Twilio’s own careers website. Omadaily never charges job seekers.
