- Company: ServiceNow
- Location: New York, New York, United States
- Job type: Full-time
- Salary: $139,400 – $230,000 base pay plus equity and variable compensation
About the role
ServiceNow is looking for a Senior CRM Account Executive to lead market success for its CRM and Customer Workflow solutions. These AI-powered tools help organizations unify customer-facing processes and streamline workflows. You will be responsible for driving revenue by closing new business opportunities and expanding ServiceNow’s presence in your designated territory.
Responsibilities
- Own the full sales cycle for CRM and Customer Workflow opportunities.
- Develop and execute territory and account plans to identify and close new business.
- Build executive-level relationships across customer service, operations, field service, sales, and IT leaders.
- Partner with internal teams like Solution Consulting and Marketing to drive customer outcomes.
- Lead complex, multi-stakeholder sales cycles by aligning customer priorities with ServiceNow solutions.
- Identify opportunities to help customers modernize workflows and accelerate digital transformation.
- Articulate the business value and ROI of ServiceNow solutions to executive sponsors.
Requirements
- 7+ years of knowledge regarding the return on investment of specialty solutions to lead solution wins.
- Experience as an Account Executive or in an alternative sales/customer service role.
- Understanding of business sales processes.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Willingness to travel 30-50%.
Pay and benefits
- Base pay: $139,400 – $230,000.
- Equity (when applicable) and variable/incentive compensation.
- Health plans, including flexible spending accounts.
- 401(k) Plan with company match.
- Employee Stock Purchase Plan (ESPP).
- Matching donations, flexible time away plan, and family leave programs.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
