- Company: Gopuff
- Location: Norfolk, VA
- Job type: Full Time
About the role
Gopuff is looking for a self-starting leader to join the Field Operations team in Norfolk, VA. As a Site Manager, you will oversee facility operations and lead a local team of Shift Leaders, Field Operations Associates, and independent Driver Partners. This fast-paced role requires drive and a strong focus on delivering a perfect customer experience.
Responsibilities
- Plan and direct all facility operations, including deliveries, inventory, equipment, and systems.
- Improve key performance indicators such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
- Train and coach associates to work safely and follow standard processes.
- Drive financial performance by ensuring budgeted productivity, labor, and expenses are met.
- Ensure compliance with Gopuff policies, legal regulations, and safety standards.
- Develop and implement action plans to improve performance, safety, culture, and financial results.
Requirements
- 3+ years of experience in a fast-paced environment leading a blended workforce of W2 and 1099 employees.
- Experience in retail, grocery, military, restaurant, or equivalent fields.
- Bachelor’s degree preferred.
- Strong written and verbal communication skills.
- Proficiency in computer usage, email, and Google Suite.
- Ability to work fluid schedules, including peak hours (5pm – 3am) and weekends/holidays as needed.
- Ability to stand, bend, reach, walk, and lift up to 49 pounds.
- Professional fluency in Spanish preferred.
Pay and benefits
Specific pay and benefits details are not listed in the job description.
How to apply
Apply directly on Gopuff’s own careers website. Omadaily never charges job seekers.
