- Company: Twilio
- Location: Remote – US
- Job type: Full-time
- Salary: $106,320 – $156,300 (varies by location)
- Deadline: November 30, 2026
About the role
Twilio is seeking a Marketing Operations Manager to drive the evolution of its marketing and revenue operations infrastructure. You will lead the optimization of marketing automation systems, event integrations, and conversational marketing channels. This remote-first position allows you to leverage AI technologies to automate workflows and solve complex integration challenges at a global scale.
Responsibilities
- Manage live chat routing workflows, lead distribution rules, and user experience enhancements to maximize conversion rates.
- Design and deploy scalable automated workflows across CRM and marketing automation platforms.
- Oversee end-to-end system integrations, including event and webinar platforms like CVENT and BigMarker.
- Integrate AI capabilities into marketing operations to streamline core processes.
- Diagnose and resolve system, workflow, and data synchronization issues across the marketing technology stack.
- Collaborate with Marketing, Sales, and Technology teams to align system architectures with go-to-market strategies.
Requirements
- Required: Bachelor’s degree in a related field.
- Required: 5+ years of hands-on experience in Marketing Operations, Demand Generation, or Revenue Operations.
- Required: 3+ years of expertise with CRM and marketing automation platforms (e.g., Marketo, Salesforce) and event platforms (e.g., CVENT, BigMarker).
- Required: Demonstrated experience integrating AI into scalable marketing operations workflow designs.
- Required: Strong analytical, problem-solving, and communication skills.
- Desired: Experience in a remote-first global environment.
- Desired: Hands-on experience with Customer Data Platforms (CDPs) like Twilio Segment and conversational tools like Qualified or Drift.
- Desired: Certifications in Marketo or Salesforce.
Pay and benefits
- Salary: $106,320 – $132,900 (CO, HI, IL, MD, MA, MN, VT, DC); $112,560 – $140,700 (NY, NJ, WA, CA outside SF Bay); $125,040 – $156,300 (SF Bay Area). Compensation for other locations is discussed during hiring.
- Benefits: Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.
- Equity: Eligible to participate in Twilio’s equity plan and corporate bonus plan.
- Travel: Occasional travel may be required for in-person meetings.
How to apply
Apply directly on Twilio’s own careers website. Omadaily never charges job seekers.
