- Company: Chime
- Location: San Francisco, CA, USA
- Job type: Full-time
- Salary: $104,000 – $144,000
About the role
Chime is seeking a Lifecycle Marketing Manager to join the Lifecycle & CRM Marketing team in San Francisco. This position focuses on creating and optimizing campaigns that engage, retain, and grow members throughout their financial journey. You will work across email, push notifications, in-app messaging, and SMS to drive member experience, revenue, and lifetime value. This is a growth-oriented role for a marketer who is eager to move from execution toward strategy while leveraging AI tools and data insights.
Responsibilities
- Build and manage lifecycle campaigns across multiple channels from initial brief to launch and measurement.
- Map member journeys based on behavior, lifecycle stage, and specific needs rather than just individual sends.
- Develop audience segments that reflect the actual state of the member relationship with Chime.
- Run experiments and provide clear insights on what worked, what did not, and recommended next steps.
- Collaborate with data and analytics partners to interpret campaign performance and member behavior.
- Utilize AI tools for drafting, content variation, personalization logic, and process efficiency.
- Apply channel best practices regarding deliverability, frequency, compliance, and overall member experience.
- Partner with creative, product, and other stakeholders to align on goals and execute campaigns effectively.
Requirements
- 2–4 years of experience in lifecycle, CRM, or retention marketing with hands-on campaign execution in at least one channel (email, push, in-app, or SMS).
- Practical experience with a marketing automation or CRM platform such as Braze, Iterable, or Klaviyo.
- Strong attention to detail and an understanding of how output quality impacts the member experience.
- Ability to read dashboards, pull data, and derive actionable insights from numbers.
- Demonstrated enthusiasm and hands-on experience using AI tools for marketing tasks.
- Strong written and verbal communication skills to translate strategy into execution and results.
- A fast-paced, curious mindset with the ability to learn quickly.
Pay and benefits
- Base salary range of $104,000 to $144,000, which may vary based on location, skills, and experience.
- Eligibility for bonuses and competitive equity.
- Hybrid work policy: four days in the office and one day remote for those near an office.
- Comprehensive health, financial, and wellbeing benefits, including backup child, elder, and pet care.
- Generous vacation policy and company-wide paid days off.
- 1% of time off to support local community organizations.
- Annual wellness stipend and subsidized commuter benefits for eligible employees.
- Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
How to apply
Apply directly on Chime’s own careers website. Omadaily never charges job seekers.
