- Company: Accor
- Location: Wailea-Makena, HI, United States
- Job type: Part-Time
- Salary: $31.78/hour
About the role
Work at Fairmont Kea Lani, a luxury oceanfront resort on the south shore of Maui. This position involves providing high-quality service at the Front Desk while maintaining the resort’s aloha spirit. The role includes PM and Overnight shifts.
Responsibilities
- Greet guests, process check-ins, and settle accounts according to service standards.
- Provide information about resort facilities, local activities, and dining options.
- Act as a sales agent to promote accommodations and resort services.
- Handle internal and external guest requests using resort software.
- Maintain accurate transaction records and manage cash handling and currency exchange.
- Ensure the lobby remains clean and well-maintained.
- Manage group reservations and execute details for incoming and outgoing groups.
- Participate in monthly sales promotions and maintain a calm, courteous demeanor.
Requirements
- High School diploma and/or vocational training.
- A degree in Hotel/Hospitality or Tourism is an asset.
- Minimum of one year of experience in a fast-paced hotel environment.
- Experience in a luxury hotel setting is desirable.
- Must possess identification proving authorization to work in the United States.
- This position does not offer sponsorship of Work Visas.
Pay and benefits
- Hourly rate: $31.78.
- Comprehensive benefits package including Medical, Vision, and Dental insurance.
- Basic insurance, TDI, and Long-Term Disability coverage.
- 401(k) plan.
- One complimentary duty meal for shifts longer than 6 hours.
- Food & Beverage discounts at the resort.
- Wellness offerings and employee benefit card for discounted rates at Accor properties worldwide.
- Learning programs through Accor Academies.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
