- Company: Blank Street
- Location: London, UK
- Job type: Full-time
About the role
Blank Street is a rapidly growing food and beverage brand with over 100 locations in the US and UK. As the UK Beverage Program Manager, you will be the subject matter expert for beverage quality in the UK market. You will ensure that core ingredients like coffee, tea, and dairy meet high quality standards while remaining operationally viable and sustainable. This role involves aligning supply chain, training, operations, and strategy teams to protect the brand’s beverage culture and scale its standards effectively.
Responsibilities
- Product Stewardship: Define and measure product mastery standards, including espresso recipes and matcha storage guidelines. Monitor field health through tasting routines and partner with roasting and matcha vendors on quality control.
- Product Quality Innovation: Lead innovation for the classics menu, such as water filtration and blend optimization. Present experience-led ideas to the Global Product Director and sit on the Innovation committee as the voice for UK product quality.
- Product Education: Build and deliver beverage knowledge to operations and training teams through structured monthly sessions, ongoing coaching, and cultural moments like tastings. Play an active role in new menu rollouts and field training.
Requirements
- Clear passion and encyclopaedic knowledge of coffee and/or tea.
- 10-15+ years of experience in the coffee and/or tea industry, including cafe and HQ settings.
- At least 2-3 years focusing on core product sourcing and QC/QA.
- Experience in building teams, selecting talent, and coaching.
- A refined yet adaptable palate with the ability to define and maintain qualitative product specs.
- Willingness to expand expertise, such as learning matcha if your background is in coffee, or vice versa.
Pay and benefits
- Equity package.
- Private health and dental insurance.
- 25 days of annual leave plus bank holidays, and an additional paid day to pursue a passion.
- Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions, and medical.
- Free access to 1Rebel off-peak classes at sites near the office.
- Exclusive access to the Regulars program for free coffee, matcha, and more.
- Great culture with regular team events.
How to apply
Apply directly on Blank Street’s own careers website. Omadaily never charges job seekers.
