- Company: Twilio
- Location: Remote – United Kingdom
- Job type: Full-time
- Salary: Competitive pay (varies by location)
✅ Visa sponsor check: Twilio UK Limited (London) is on the UK Home Office register of licensed sponsors for Global Business Mobility: Senior or Specialist Worker, Skilled Worker (A rating), checked 26 October 2026. Being a licensed sponsor doesn’t guarantee sponsorship for this role: confirm it with the employer, and never pay anyone for a Certificate of Sponsorship.
About the role
Twilio is seeking a Strategic Account Executive to help grow its business across EMEA, with a specific focus on Northern Europe. This remote position involves managing high-value, fast-growing customers and driving revenue through cross-selling and up-selling Twilio’s communication products. You will play a key part in expanding the company’s share of wallet within key accounts and identifying new opportunities within your assigned portfolio.
Responsibilities
- Manage and service the fastest-growing customers in the region.
- Grow revenue and share of wallet within your key account list.
- Introduce Twilio’s products, including voice, messaging, email, contact centre, and account security software.
- Maintain high levels of customer satisfaction.
- Create pricing proposals, negotiate terms, and manage the contract process.
- Sell solutions to both technical and business stakeholders.
- Build trust and mutual respect with technical customers and peers.
- Balance multiple projects and deals while handling complex contractual and financial details.
Requirements
- Required: 5+ years of Account Management or Sales experience selling complex technical solutions to large customer bases.
- Experience working with accounts ranging from large multinational enterprises to digital natives.
- Proven ability to build and maintain relationships up to the C-suite level.
- Demonstrated success in consistently achieving sales quota.
- Track record in Account Management with a solid understanding of cross-selling and up-selling within a mature customer base.
- Understanding of financial reporting and revenue tracking within a direct customer base.
- Experience selling to both business and technical stakeholders.
- Desired: Experience in the communications market, specifically with Messaging, Voice, Email, Contact Centre, or Account Security Verification. Prior experience in traditional telecommunications is also beneficial.
Pay and benefits
- Competitive pay (offerings vary by location).
- Generous time off, parental leave, and wellness leave.
- Healthcare coverage.
- Retirement savings program.
- Support for volunteering and community donation efforts.
- Approximately 25% travel anticipated for in-person customer and team connections.
How to apply
Apply directly on Twilio’s own careers website. Omadaily never charges job seekers.
