- Company: Coinbase
- Location: Remote – UK
- Job type: Full-time
- Salary: £81,630 – £90,700
About the role
Coinbase is looking for a Specialist in Market Operations to support its derivatives exchanges, CDE and Deribit. This is a remote-first position where you will provide frontline operational support for a 24/7 team. You will help keep trading, clearing, and connectivity systems running smoothly for clients and internal stakeholders. The company expects employees to attend quarterly in-person working sessions known as “surges.”
Responsibilities
- Provide real-time support for electronic trading, clearing systems, and exchange applications across CDE and Deribit.
- Investigate and resolve customer inquiries regarding exchange functionality, market events, and connectivity.
- Support investigations into exchange operations, including the analysis and resolution of error trades.
- Coordinate with product and development teams to launch new products and execute deployment testing in pre-production environments.
- Assist with client and vendor onboarding for both exchanges, including prediction markets and event contracts.
- Identify and document operational process improvements to align with business objectives.
Requirements
- Education: BA/BS in Information Systems, Economics, Finance, or a technical field.
- Experience: At least one year in financial markets operations or a technical operations role.
- Knowledge: Demonstrated product and operational knowledge of listed futures or options, including error trade analysis.
- Skills: Proven ability to diagnose complex technical problems and communicate solutions to both technical and non-technical audiences.
- Support: Experience delivering multi-channel support (voice, email, chat) under high-volume, time-sensitive conditions.
- Preferred: Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, or CRM tools like Salesforce and JIRA.
- AI Usage: Ability to utilize generative AI responsibly with human oversight to improve workflow efficiency.
Pay and benefits
- Base Salary: £81,630 – £90,700 per year.
- Additional Compensation: Total compensation may include equity and bonus eligibility.
- Benefits: Includes medical, dental, and vision coverage.
How to apply
Apply directly on Coinbase’s own careers website. Omadaily never charges job seekers.
