Hospitality & Food Service

Spa Receptionist at Accor

Posted

  • Company: Accor
  • Location: St Andrews, Scotland
  • Job type: Full-time

About the role

Fairmont St. Andrews is a renowned 5-star luxury hotel and resort located on the outskirts of St Andrews. The property features 213 bedrooms, two championship golf courses, and an award-winning spa and leisure facility. As a Spa Receptionist, you will be the welcoming face of our serene retreat, setting the tone for relaxation and ensuring every guest feels valued from the moment they arrive.

Responsibilities

  • Provide a warm and professional welcome to all spa guests and members.
  • Issue robes, towels, and locker keys with attention to detail.
  • Share knowledge of spa facilities, treatments, and memberships to enhance the guest experience.
  • Manage bookings and appointments efficiently via phone and in person.
  • Process cash and card transactions accurately.
  • Support daily spa operations, including opening and closing duties.
  • Contribute to a collaborative team environment and step in where needed to ensure smooth service.

Requirements

  • A warm, approachable communicator with a passion for wellness and hospitality.
  • Organised and detail-oriented, with a calm and confident manner.
  • Previous experience in a spa, beauty, or hospitality environment is an advantage.
  • Eligible to work in the UK.

Pay and benefits

  • Free annual night stay for permanent staff.
  • Big hotel discounts for you, friends, and family, plus worldwide Accor perks.
  • Free staff shuttle, meals on duty, and full access to the pool, gym, and classes.
  • Half-price dining, spa savings, and discounts on golf and retail.
  • Complimentary golf and gym access.
  • Wellbeing support with VIVUP and long service rewards.
  • Staff events, Christmas gifts, and family celebrations.

How to apply

Apply directly on Accor’s own careers website. Omadaily never charges job seekers.

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