- Company: Blank Street
- Location: London, UK
- Job type: Full Time
About the role
Blank Street is looking for a Shift Lead to join the team at its Kings Road location in London. As one of the first staff members to work in this new store, you will help set the tone and build lasting connections with the local community. You will work closely with the General Manager and Senior Leadership team to drive sales, improve operations, and ensure every customer has a memorable experience.
Responsibilities
- Craft high-quality coffee products and serve customers with warmth and empathy.
- Support the General Manager and Training Team in onboarding new employees, ensuring they follow recipes, wear the correct uniform, and maintain a positive attitude.
- Act as a key holder, opening and closing the location safely and responsibly.
- Oversee cleaning duties at the start, during, and end of shifts.
- Handle minor customer issues with a positive, solution-focused approach.
- Lead store-level initiatives with operations and marketing teams to increase foot traffic, daily sales, and operational profitability.
Requirements
- Experience in the customer service or hospitality industry.
- Strong knowledge of coffee and equipment.
- Strong decision-making, multi-tasking, and interpersonal communication skills.
- Ability to work at a fast pace in high-volume environments.
- Full-time availability of 35 hours per week across 5 days.
- Must be available to work 2 peak days (Friday, Saturday, or Sunday).
- Availability to work between 6:00 am and 9:00 pm.
- Weekend and holiday availability is preferred.
- You must be authorised to work in the UK.
Pay and benefits
The job advertisement does not specify a salary range or list additional benefits.
How to apply
Apply directly on Blank Street’s own careers website. Omadaily never charges job seekers.
