- Company: Okta
- Location: London, United Kingdom
- Job type: Hybrid
✅ Visa sponsor check: Okta UK Ltd (London) is on the UK Home Office register of licensed sponsors for Skilled Worker, Global Business Mobility: Senior or Specialist Worker (A rating), checked 28 October 2026. Being a licensed sponsor doesn’t guarantee sponsorship for this role: confirm it with the employer, and never pay anyone for a Certificate of Sponsorship.
About the role
Okta is seeking a Senior Technical Account Manager to join their global team. You will act as the primary technical advisor for major enterprise clients in sectors such as Financial Services, Healthcare, and the Public Sector. Your goal is to help these customers maximize their investment in Okta’s identity platform and enhance their technical maturity. This is a hybrid position based in London.
Responsibilities
- Build strong relationships with executive-level stakeholders, serving as the key technical contact for identity owners and IT leadership.
- Create tailored technical success plans that align with customer business goals to drive platform adoption.
- Independently manage and resolve complex technical escalations, collaborating with Customer Success Managers when necessary.
- Proactively identify technical risks and design mitigation plans to ensure smooth operations.
- Champion customer needs internally by working with Engineering, Product, and Support teams to influence product direction.
- Deliver workshops and best practice sessions to improve customer security postures.
- Mentor and develop peer Technical Account Managers to raise technical capabilities across the team.
Requirements
- 8+ years of professional IT experience, or 6+ years with a Master’s degree.
- 3+ years of experience in roles such as TAM, Technical Consultant, Solution Architect, or Product Manager.
- 3+ years of experience with Identity & Access Management (IAM) solutions or related security technologies.
- A degree in Computer Science, IT, or a related field (or equivalent experience).
- Okta Certified, CISSP, or equivalent certifications are highly preferred.
- Strong understanding of identity protocols like SAML 2.0, OAuth, and OpenID Connect.
- Experience integrating legacy applications and managing lifecycle provisioning.
- Fluency in both German and English is mandatory.
Pay and benefits
The job advertisement does not specify a salary range. Okta offers a global community with over 20 offices, an immersive in-person onboarding experience, and initiatives focused on employee well-being, social impact, and talent development.
How to apply
Apply directly on Okta’s own careers website. Omadaily never charges job seekers.
