Engineering

Senior Solutions Engineer at Twilio

Posted

  • Company: Twilio
  • Location: Remote – United Kingdom
  • Job type: Full-time
  • Salary: Not specified
  • Deadline: Not specified

✅ Visa sponsor check: Twilio UK Limited (London) is on the UK Home Office register of licensed sponsors for Global Business Mobility: Senior or Specialist Worker, Skilled Worker (A rating), checked 30 October 2026. Being a licensed sponsor doesn’t guarantee sponsorship for this role: confirm it with the employer, and never pay anyone for a Certificate of Sponsorship.

About the role

Twilio is seeking a Senior Solutions Engineer to join the Digital Sales Communications team. This remote-first role is based in the United Kingdom and focuses on helping customers build the future of communications. As a key member of the sales team, you will lead technical pre-sales relationships, drive discovery, and propose technical architectures to ensure the best product fit for clients.

Responsibilities

  • Partner with Account Executives on pre-sales activities, including opportunity qualification, demonstrations, Proof-of-Concepts, and RFPs.
  • Lead technical and product sales by recommending best-practice solutions and guiding customers on using Twilio’s APIs.
  • Act as a trusted advisor by understanding customer technical challenges and designing innovative solutions.
  • Build and present interactive product demonstrations to both technical and non-technical stakeholders.
  • Contribute to the Twilio Solutions Engineering community through knowledge sharing and creating reusable presentation materials.

Requirements

  • 5+ years of pre-sales experience selling complex technical products, or 3+ years supporting technical products with customer-facing experience.
  • Excellent communication and presentation skills, with the ability to explain complex topics to diverse audiences.
  • Previous software development experience or working knowledge in backend (Java, C#, Node.js, Python, PHP), web development (JavaScript, React, Vue.js, Angular), or REST APIs.
  • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
  • Familiarity with cloud platforms (AWS, GCP, Azure) and cloud application architecture is desired.

Pay and benefits

Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program. Note that specific benefits and pay structures vary by location. Approximately 10% travel is anticipated for in-person team gatherings and customer meetings.

How to apply

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