- Company: ServiceNow
- Location: London, United Kingdom
- Job type: Full-time
✅ Visa sponsor check: ServiceNow UK Limited (Staines Upon Thames) is on the UK Home Office register of licensed sponsors for Global Business Mobility: Senior or Specialist Worker, Skilled Worker (A rating), checked 28 October 2026. Being a licensed sponsor doesn’t guarantee sponsorship for this role: confirm it with the employer, and never pay anyone for a Certificate of Sponsorship.
About the role
ServiceNow is establishing Exclusive Networks as its authorized distributor for the EMEA region, extending its channel model into the European Union and the Kingdom of Saudi Arabia. In this role, you will be the primary operational point of contact between ServiceNow and the distributor. You will be responsible for standing up operating frameworks, activating reseller partners, and driving compliant, predictable revenue. This is a hands-on position at a program launch, requiring you to protect program integrity while accelerating time to revenue.
Responsibilities
- Distributor operating framework: Design and implement the operational framework for Exclusive Networks across the EU and KSA, including processes, roles, service levels, and escalation paths.
- Reseller activation: Manage the end-to-end reseller onboarding process, from partner qualification through certification and first deal.
- Deal flow and revenue: Monitor pipeline and bookings data, ensure transactions meet program rules, and resolve bottlenecks in the deal flow.
- Compliance and jurisdictional management: Ensure operations align with EU and KSA regulations, including tax, customs, and data protection requirements.
- Stakeholder management: Serve as the day-to-day contact between ServiceNow and Exclusive Networks, and build relationships with internal sales and partner teams.
Requirements
- 8+ years of experience in channel operations, distribution management, or indirect sales operations, with at least 3 years in a senior or lead capacity.
- Direct experience managing a distributor or channel partner program in EMEA.
- Working knowledge of multi-jurisdictional operations across the EU and the GCC, with specific experience in or exposure to KSA.
- Familiarity with regulatory requirements such as VAT, customs, export controls, and Saudi e-invoicing (ZATCA).
- Excellent written and verbal communication in English. Fluency in Arabic is strongly preferred.
- Authorization to work in the role’s country of location.
Pay and benefits
ServiceNow is an equal opportunity employer. The company offers a flexible work environment with various work personas (flexible, remote, or required in office) depending on the nature of the work. Specific salary details are not listed in the job description.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
