- Company: Accor
- Location: London, England
- Job type: Full-time
- Salary: Service charge share
About the role
Delano London is set to open in late 2026, bringing the celebrated heritage of Delano Miami Beach to the UK. Located overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, along with Lana Lusa, the Rose Bar, and The Source wellness offering. As a Room Attendant, you will join the founding team to help shape the guest experience from the very beginning. You will work under the guidance of the housekeeping management team to maintain the highest standards of cleanliness and provide warm, intuitive hospitality.
Responsibilities
- Clean and service guest rooms, bathrooms, and related areas during day and turn-down service.
- Re-sheet beds with fresh linen, dust furniture, sanitize bathrooms, and replenish guest supplies.
- Restock minibars and accurately report consumption.
- Record serviced rooms on daily worksheets and report any issues.
- Ensure VIP amenities are presented daily and dispose of waste correctly.
- Maintain housekeeping equipment and report any faults immediately.
- Handle guest complaints professionally and follow key control and lost property procedures.
Requirements
- One to two years of experience in a similar housekeeping role, preferably in an upscale or lifestyle brand hotel.
- A warm, friendly, and approachable attitude with a positive outlook.
- Ability to multitask and remain detail-oriented in a fast-paced environment.
- Strong interpersonal skills to maintain positive relationships across departments.
- Capability to work independently while contributing to a team-oriented atmosphere.
Pay and benefits
- Share of the hotel’s service charge.
- Health cash plan to claim money back and support physical and mental wellbeing.
- Excellent discounts on hotels across the world through the Ennismore and Accor portfolios.
- Referral bonus for successful new team member recommendations.
- Monthly team recognition, regular team events, and biannual team parties.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
