- Company: Twilio
- Location: Remote – United Kingdom
- Job type: Full-time
- Salary: Competitive pay (varies by location)
✅ Visa sponsor check: Twilio UK Limited (London) is on the UK Home Office register of licensed sponsors for Global Business Mobility: Senior or Specialist Worker, Skilled Worker (A rating), checked 26 October 2026. Being a licensed sponsor doesn’t guarantee sponsorship for this role: confirm it with the employer, and never pay anyone for a Certificate of Sponsorship.
About the role
Twilio is seeking a Presales Engineer to join the South EMEA team. As a remote-first company, you will work from the UK, Ireland, or Spain. This position is vital for helping customers build the future of communications by delivering technical wins and ensuring the best product fit for both New Business and Strategic segments.
You will act as a trusted advisor, leading technical discovery, proposing architectures, and demonstrating products. The role requires comfort engaging with both C-suite executives and software engineers.
Responsibilities
- Partner with Account Executives on pre-sales activities, including opportunity qualification, demonstrations, Proof-of-Concepts, and RFPs.
- Lead technical and product sales by recommending best-practice solutions and guiding customers on using Twilio’s APIs.
- Conduct discovery to understand customer technical pains and design innovative solutions to solve business challenges.
- Build and present interactive, complex product demonstrations to technical and non-technical stakeholders.
- Identify and solve problems for customers and within the organization.
- Contribute to the Presales Engineering community through knowledge sharing and creating reusable materials.
- Mentor less experienced Presales Engineers.
Requirements
- 8+ years of pre-sales experience selling complex, technical products, or 10+ years of professional experience supporting technical products with customer-facing experience.
- Excellent communication and presentation skills, with the ability to gain audience confidence.
- Ability to build a deep understanding of customer communications needs and guide them to technical solutions.
- Previous software development experience or working knowledge in backend (Java, C#, Node.js, Python, PHP), web development (JavaScript, React, Vue.js, Angular), or REST APIs.
- Experience in Telecom, SIP, Contact Center, or Security.
- Experience with sales methodologies.
- Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
Pay and benefits
- Competitive pay.
- Generous time off.
- Parental and wellness leave.
- Healthcare coverage.
- Retirement savings program.
- Approximately 35% travel anticipated for in-person customer and team connections.
How to apply
Apply directly on Twilio’s own careers website. Omadaily never charges job seekers.
