- Company: Accor
- Location: London, England
- Job type: Full-time
About the role
Delano London is set to open in late 2026, bringing the celebrated heritage of the iconic Delano Miami Beach to the UK. Located overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, along with Lana Lusa, the Rose Bar, and The Source wellness offering. As part of the Ennismore and Accor joint venture, this is a unique opportunity to help shape the next chapter of an iconic brand and create a distinct hospitality experience from the very beginning.
Responsibilities
- Greet incoming and outgoing guests in the lobby and assist with transporting luggage to and from their rooms.
- Escort guests to their rooms, explain facilities, and promote hotel outlets such as the restaurant, bar, and spa.
- Deliver luggage, messages, and packages, ensuring all items are accounted for and stored safely.
- Maintain a clean and tidy luggage storage area in line with prescribed procedures.
- Stay knowledgeable about hotel services, local events, and city happenings to provide helpful recommendations.
- Drive safely and efficiently when required for guest assistance.
Requirements
- Recent experience in a relevant role, preferably within an upscale or lifestyle hotel brand.
- A gracious, friendly, and outgoing personality with the ability to multitask in a fast-paced environment.
- High attention to detail and the ability to work both independently and as part of a team.
- A full and clean driving licence.
- Excellent English skills, with additional language abilities preferred.
Pay and benefits
- A share of the hotel’s service charge.
- A health cash plan to support physical and mental wellbeing.
- Excellent discounts on hotels across the world through the Ennismore and Accor portfolios.
- Referral bonuses for successful new team member recommendations.
- Monthly team recognition, regular events, and biannual team parties.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
