- Company: Monzo
- Location: Remote (UK)
- Job type: Full-time
- Salary: £90,400 – £114,250 + Incentive Awards
- Deadline: Rolling (Closes when sufficient applications received)
✅ Visa sponsor check: Monzo Bank Ltd (London) is on the UK Home Office register of licensed sponsors for Skilled Worker, Global Business Mobility: Senior or Specialist Worker (A rating), checked 5 November 2026. Being a licensed sponsor doesn’t guarantee sponsorship for this role: confirm it with the employer, and never pay anyone for a Certificate of Sponsorship.
About the role
Monzo is seeking a Partner Strategy & Delivery Lead to provide clear direction and leadership for their global operations. As the UK and EU markets grow, this role is critical for translating Monzo’s wider goals into a coherent portfolio of work. You will define the focus areas for the Partner Strategy and Delivery pillar, create the conditions for successful delivery, and influence the wider business to achieve customer, quality, and commercial outcomes.
You will lead a team of five senior or mid-senior colleagues. While most of your time will be spent defining strategy and enabling delivery, you may also directly lead or intervene in complex or sensitive activities where senior ownership is required.
Responsibilities
- Strategy & Portfolio: Translate Monzo and GCOO objectives into a clear partner estate strategy, establishing actionable roadmaps and governance frameworks.
- Resource Management: Direct the initiative portfolio by prioritising, sequencing, and resourcing high-impact workstreams while dynamically rebalancing capacity.
- Estate Optimisation: Evaluate the global partner estate to resolve systemic operational themes and sponsor recommendations on location strategy and operating models.
- Sourcing Leadership: Act as the senior business accountable lead for major RFIs, RFPs, and partner selection, balancing operational, commercial, and customer requirements.
- Executive Alignment: Align GCOO and Operations leadership on strategic priorities, building robust business cases and framing clear trade-offs.
- Delivery Assurance: Monitor cross-program risks, resolve competing priorities, and retain accountability for strategic initiatives until full business-as-usual transfer.
- Team Leadership: Lead and develop a high-performing team, setting meaningful goals and fostering an environment of proactive ownership and psychological safety.
- Travel: Travel within the UK and internationally (India, Romania, South Africa, and planned EU sites) to direct high-stakes partner selection and mobilisation.
Requirements
- Significant experience leading complex strategy, transformation, or programme portfolios affecting multiple operational areas and external partners.
- Essential experience working with outsourced operations, suppliers, or third-party partners.
- Ability to travel within the UK and internationally as required.
- Strong understanding of how partner capability, customer outcomes, commercial arrangements, and risk interact.
- Proven ability to translate broad business goals into clear priorities, roadmaps, and measurable outcomes.
- Strong leadership experience, including leading experienced managers and achieving outcomes through delegation.
- Strong commercial and business judgement, with the ability to make balanced decisions across customer, quality, risk, and cost.
- Experience leading material partner selection, sourcing, mobilisation, or transition activities.
- Experience developing or reviewing business cases for senior decision-makers.
- Ability to influence senior leaders and align teams with different priorities without relying solely on direct authority.
- Excellent strategic thinking, analytical judgement, and written and verbal communication skills.
- Deep understanding of relevant partner markets and industry trends.
- Experience operating in a regulated or customer-sensitive environment.
- Confidence representing the company with senior external stakeholders during complex or sensitive activities.
- Experience within financial services, global operations, or partner estate planning is particularly valuable.
Pay and benefits
- Salary: £90,400 – £114,250.
- Incentives: Incentive awards.
- Location: Distributed working within the UK, with ad hoc meetings in London and essential international travel to offshore partner sites.
- Equipment: MacBook provided, plus extra support for work-from-home setup for fully remote workers.
- Other: Access to Monzo’s full list of benefits, including financial products and support for diversity and inclusion.
How to apply
Apply directly on Monzo’s own careers website. Omadaily never charges job seekers.
