- Company: Accor
- Location: Cambridge, England
- Job type: Full-time
- Salary: Competitive salary
About the role
Join the friendly team of 40 at Ibis Cambridge Central Station. As a Night Receptionist, you will be the face of the hotel during the night shift, ensuring guests feel welcome from arrival to departure. This role is ideal for someone who enjoys working independently and wants to grow within the Accor network.
Responsibilities
- Guest Care: Welcome late arrivals and see off early departures with a warm attitude.
- Operations: Carry out night audits, prepare reports, and manage reservation details.
- Support: Assist other departments in preparing for the next day and provide food and beverage service.
- Safety: Ensure guest safety, follow fire safety procedures, and assist in emergencies.
- Administration: Reconcile hotel outlets, post daily revenue, and maintain public areas.
Requirements
- Skills: Ability to use Property Management Systems (such as OPERA Cloud) and Microsoft Office (Word and Excel).
- Experience: Previous hotel Front Office or Finance experience is advantageous but not required.
- Availability: Must be available to work night shifts (10:45 PM – 7:00 AM) and weekends.
- Attributes: Fluent in English, strong communication skills, attention to detail, and a guest-focused personality.
Pay and benefits
- Salary: Competitive salary package.
- Perks: Pension, additional holidays with service, and a “Recommend a Friend” program.
- Travel: Discount card for Accor hotels worldwide and complimentary stays in UK hotels (subject to availability).
- Development: Opportunities for career growth and international development.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
