- Company: Accor
- Location: Reading, England
- Job type: Contract
- Salary: £13.45 per hour
About the role
Accor is seeking a Front Office Team Member to join their team in Reading. This is a zero-hours contract position within the hospitality sector. As a Heartist, you will be part of a global group that values innovation and responsible hospitality. The role focuses on delivering high-quality guest experiences and maintaining professional standards.
Responsibilities
- Handle guest registration and departure processes efficiently.
- Maintain accurate guest accounts and provide helpful information.
- Answer incoming calls via the switchboard with professionalism and politeness.
- Adhere to strict security procedures to protect guest confidentiality and safety.
Requirements
- Some experience in retail, hospitality, or customer-facing roles.
- Excellent communication skills.
- Strong organisational abilities.
- A positive and proactive attitude.
- You must be eligible to live and work in the UK and hold a current work visa.
Pay and benefits
- Hourly rate of £13.45.
- Free night stays in UK Accor hotels.
- Up to 30% discount at any Accor restaurant (T&Cs apply).
- Discounted hotel rates at Accor properties worldwide.
- Access to Accor Academy for continuous learning and development.
- Opportunities to grow your experience across over 5,000 hotels in more than 100 countries.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
