- Company: Accor
- Location: Edinburgh, Scotland
- Job type: Part-time
- Salary: £13.95/hour
About the role
Accor is looking for a dedicated Night Team Member to join the Ibis Edinburgh Centre South Bridge. You will be the primary point of contact for guests during the night, ensuring their safety and comfort. This role is ideal for an autonomous individual who takes pride in delivering high-quality service and maintaining a secure environment.
Responsibilities
- Welcome guests: Provide a warm and professional reception experience, putting guest well-being first.
- Operational support: Assist in the general running of the hotel and support other departments in preparing for the next day.
- Safety and audits: Conduct night audits and safety checks to ensure the property and people are secure.
- Administrative tasks: Accurately post charges, handle calls professionally, and document internal and guest messages.
- Sales and promotion: Use product knowledge to promote hotel facilities and maximise sales opportunities.
Requirements
- Right to work: You must have current right to work in the UK.
- Language: Fluency in English is required.
- Experience: Prior experience with OPERA Cloud is valued.
- Skills: Strong customer service skills and a passion for continuous improvement.
Pay and benefits
- Salary: £13.95 per hour.
- Holiday: 28 days per year, increasing to 33 days with length of service.
- Accommodation: Free night stays in UK Accor hotels and discounts worldwide via the Heartist Card.
- Food and uniform: Complimentary staff meals and uniform provided.
- Other perks: Pension scheme, cycle-to-work scheme, and discounts for friends and family.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
