- Company: Mejuri
- Location: Selfridges Concession, Oxford St.
- Job type: Part-time
- Salary: £15.00 – £16.00 per annum
About the role
Mejuri is a modern fine jewelry brand founded in 2015, dedicated to making jewelry a personal choice rather than just a gift. They are seeking a Floor Lead to join their store leadership team at the Selfridges Concession on Oxford Street. In this part-time position, you will help drive store success by maintaining high service standards, supporting team development, and ensuring smooth daily operations. You will act as a key presence on the sales floor, embodying Mejuri’s values and inspiring colleagues with a positive, collaborative attitude.
Responsibilities
- Customer Experience: Lead by example in delivering exceptional service, train the team on Mejuri’s selling steps, and promote services like piercing and engraving.
- Performance: Drive your own performance and that of the team to meet Key Performance Indicators (KPIs) such as conversion, sales success, and Net Promoter Score (NPS).
- Operations: Assist with monthly inventory counts, order fulfillment (including BOPIS), and maintaining back-of-house organization and cleanliness.
- Merchandising: Uphold brand visual standards, ensure displays are clean and functional, and report any missing or damaged fixtures.
- People: Support the onboarding of new team members, contribute to performance assessments, and foster a positive and engaging work environment.
Requirements
- Experience in a high-volume retail environment.
- Strong organizational and analytical skills with the ability to think creatively and quickly.
- Ability to identify challenges and develop action plans.
- Proficiency in point-of-sale systems and inventory management software.
- Physical ability to stand for up to 8 hours and lift up to 50 lbs.
- Availability to work evenings, weekends, and holidays as required by store schedules.
Pay and benefits
- Base pay range of £15.00 – £16.00 per annum, depending on experience and qualifications.
- Monthly retail bonus program.
- Paid sick days.
- Generous product discount.
- Access to a robust in-house retail learning program.
- Regular feedback through performance reviews.
How to apply
Apply directly on Mejuri’s own careers website. Omadaily never charges job seekers.
