- Company: Mejuri
- Location: London, UK
- Job type: Full-time
- Salary: £15-£16 per hour
About the role
Mejuri is redefining fine jewelry as a personal choice for self-expression rather than just a gift. As a Floor Lead in our London store, you will be a key part of the leadership team. You will uphold high service standards, support team growth, and ensure smooth daily operations. This is an on-site role where you will inspire colleagues with a positive attitude and create a welcoming environment for customers.
Responsibilities
- Customer Experience: Lead by example in Mejuri’s selling process, train the team, and ensure high satisfaction scores (NPS) and conversion rates.
- Operations: Assist with monthly inventory counts, order fulfillment (including BOPIS), and maintaining back-of-house organization.
- Merchandising: Maintain visual standards, ensure displays are clean and functional, and report any missing or damaged items.
- People: Support the onboarding of new staff, contribute to performance reviews, and foster a positive, engaging team culture.
- Systems: Use point-of-sale and inventory software proficiently to support store efficiency.
Requirements
- Experience in a high-volume retail environment.
- Strong organizational and analytical skills with the ability to think critically.
- Adaptable and creative, with the ability to act quickly.
- Physical ability to stand for 8 hours and lift up to 50 lbs.
- Availability to work evenings, weekends, and holidays as required by store schedules.
Pay and benefits
- Base pay of £15-£16 per hour, depending on experience and qualifications.
- Comprehensive UK medical benefits, including PMI, Cashplan, and a pension program.
- Paid time off, including vacation and sick days.
- Parental leave with an 80% salary top-up for 4 months.
- Monthly retail bonus program.
- Regular performance reviews and access to an in-house retail learning program.
- Generous product discount.
How to apply
Apply directly on Mejuri’s own careers website. Omadaily never charges job seekers.
