Human Resources

ER Specialist at Primark

Posted

  • Company: Primark
  • Location: Reading, United Kingdom
  • Job type: Full-time
  • Salary: Not specified

About the role

Primark is seeking an Employee Relations Specialist to join their team in Reading. This full-time position is a hybrid opportunity, allowing you to work from home one to two days per week. You will serve as a trusted advisor on people matters, ensuring compliance with employment legislation while supporting managers and stakeholders across a designated region.

Responsibilities

  • Provide expert guidance and case management support for complex employee relations issues, including disciplinary, grievance, and performance matters.
  • Act as a trusted advisor on topics such as absence management, flexible working, family leave, and probation cases.
  • Build strong relationships with stakeholders in Retail, Legal, Occupational Health, and Trade Unions to manage risk and deliver positive outcomes.
  • Review and develop ER documentation, policies, and training materials to reflect legal requirements and best practices.
  • Lead employee relations aspects of business change initiatives and organisational design projects.
  • Analyse ER trends and metrics to drive continuous improvement and maintain accurate case records.

Requirements

  • Strong Employee Relations experience in a fast-paced, multi-site environment.
  • Excellent knowledge of employment law and ER best practice.
  • Proven ability to influence, coach, and build credibility with stakeholders at all levels.
  • Outstanding communication and interpersonal skills with a professional and diplomatic approach.
  • Highly organised and resilient, with the ability to prioritise competing demands under pressure.
  • A proactive mindset with a passion for continuous improvement and data-driven decision-making.

Pay and benefits

  • Hybrid working arrangement with 1-2 days working from home.
  • Healthcare coverage and pension scheme.
  • 27 days of annual leave plus bank holidays, with the option to purchase 5 additional days.
  • Access to a fitness centre and a subsidised cafeteria.
  • Tax Saver Tickets and potential bonus.

How to apply

Apply directly on Primark’s own careers website. Omadaily never charges job seekers.

Apply on the employer’s website →