- Company: GitLab
- Location: Remote (Ireland, Germany, Spain, United Kingdom)
- Job type: Full-time
About the role
GitLab is seeking a Demo Architect to help teams and customers engage with the platform more effectively. You will report to the Senior Director of the Solutions Architecture Center of Excellence and work closely with the team lead. This position blends software engineering, infrastructure management, and collaboration with field teams to ensure demos, workshops, and trials are practical and efficient.
Responsibilities
- Build and maintain tools, applications, and workflows for demos, workshops, trials, and internal test environments.
- Expand the Demo Architect Portal to enhance automation, self-service, and scalability for field teams and partners.
- Provision and support infrastructure for hands-on customer experiences on GitLab.com, demo instances, and internal environments.
- Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, and Engineering to deliver practical technical solutions.
- Document go-to-market workflows and automate steps that reduce efficiency.
- Create technical workshop assets and enablement content to support pre-sales and technical selling.
- Advise on sales opportunities requiring specialized technical demo support or custom solutions.
- Improve the presenter experience by reducing manual setup and making workflows more repeatable.
- Troubleshoot urgent environment issues and communicate status clearly to stakeholders.
Requirements
- Experience building software, systems, or internal tools for technical users or business teams.
- Ability to deliver production-grade software and automation with a focus on reliability and documentation.
- Comfort working across application development and infrastructure, including provisioning and automation.
- Familiarity with monitoring and observability tools to aid in troubleshooting.
- Strong communication skills for collaborating with both technical and non-technical stakeholders.
- Ability to design solutions for usability and repeatability, keeping the end user (seller or architect) in mind.
- Experience operating independently in a remote, asynchronous environment, with willingness to travel for occasional in-person sessions.
- Exposure to technical demos, workshops, or enablement assets, or transferable experience from software engineering, SRE, or solutions architecture.
Pay and benefits
- Flexible Paid Time Off
- Equity Compensation and Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Team Member Resource Groups
How to apply
Apply directly on GitLab’s own careers website. Omadaily never charges job seekers.
