- Company: Accor
- Location: London, England
- Job type: Full-time
About the role
Work as a Chef de Rang within the Mauro Colagreco Restaurants at Raffles London at The OWO. You will be responsible for day-to-day service, ensuring high standards from guest arrival to departure. This position involves leading a station, managing commis waiters, and acting as the key communication link between the front and back of house.
Responsibilities
- Deliver food orders accurately and promptly, explaining each dish to guests.
- Assist with table setting, including placing tableware, utensils, and napkins.
- Check in with customers to take additional orders or refill water as needed.
- Ensure food is served in accordance with safety standards.
- Report customer feedback and requests to management.
- Maintain the station and restaurant area to high standards.
- Support other team members, such as hostesses and baristas, when required.
- Adhere to all health and safety procedures, including fire and emergency protocols.
Requirements
- Clear and efficient communication skills in English, both verbal and written.
- Enthusiasm and commitment to delivering the best possible service.
- Proven track record of delighting guests and working well under pressure.
- Detail-oriented approach with strong time management and multitasking skills.
- Flexibility to respond to various work situations and support different departments.
- Desirable: Previous experience in a luxury hotel environment with LQA, Forbes 5*, or equivalent standards.
Pay and benefits
- 28 days holiday including bank holidays, plus an extra day for each year of service up to 5 years (totaling 35 days).
- Staff meals while on duty.
- Free dry cleaning for uniform.
- Employer pension contribution of 3%.
- Enhanced sick pay and enhanced maternity, paternity, and adoption pay.
- Life Assurance worth 1x salary.
- Employee assistance program, including virtual GP and financial advice.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or volunteer for a charity.
- Internal learning and development programmes.
- Employee benefit card offering up to 30% discounts at Accor worldwide and Raffles London F&B outlets.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
