- Company: Robinhood
- Location: London, UK
- Job type: Full-time
- Salary: Not specified
- Deadline: Not specified
✅ Visa sponsor check: Robinhood U.K Ltd. (London) is on the UK Home Office register of licensed sponsors for Global Business Mobility: Senior or Specialist Worker, Skilled Worker (A rating), checked 22 October 2026. Being a licensed sponsor doesn’t guarantee sponsorship for this role: confirm it with the employer, and never pay anyone for a Certificate of Sponsorship.
About the role
Robinhood is expanding its UK team and is looking for a Brokerage Operations Specialist to join the London office. This position serves as the first-line brokerage operations lead, responsible for overseeing operational controls, service delivery, and regulatory compliance for Robinhood UK. You will work at the intersection of regulation, technology, and finance to support the company’s mission of democratizing finance. The role is based in London, with in-person attendance expected at least three days per week.
Responsibilities
- Own first-line oversight of UK brokerage operations, including transaction reporting, transfer operations, and operational risk management.
- Ensure daily operations comply with FCA CASS regulations and support the delivery of good customer outcomes under the FCA Consumer Duty.
- Partner with internal teams such as Compliance, Risk, Finance, and Engineering to drive process efficiency and reduce operational risk.
- Monitor the performance of outsourced service providers and intercompany partners against agreed SLAs and controls.
- Lead incident response, root-cause analysis, and operational readiness for new product launches and process changes.
- Maintain and improve Standard Operating Procedures, leveraging data and AI tools to enhance operational processes.
Requirements
- Based in the United Kingdom with the ability to work in the London office at least three days a week.
- Bachelor’s degree or equivalent practical experience.
- 6+ years of operational experience in financial services, with deep knowledge of UK brokerage operations.
- Strong experience with CASS rules, tax wrappers (including ISA servicing, transfers, and reconciliations), and exception handling.
- Experience managing outsourced operational partners and holding them to service-quality standards.
- Chartered Institute for Securities & Investment (CIS) certifications.
- Excellent communication skills and the ability to work independently in a fast-paced environment.
Pay and benefits
- Performance-driven compensation, including bonus programs and equity ownership.
- Supplemental health insurance, ancillary insurance, and mental health support programs.
- A flexible employer-paid benefits spending account for wellness, childcare, learning, and other expenses.
- Paid time off, sick time, parental leave, and paid volunteer time off.
- Access to AI tools and continuous skill-building opportunities.
- Monthly commuter stipend and an office experience with catered meals and events.
How to apply
Apply directly on Robinhood’s own careers website. Omadaily never charges job seekers.
