- Company: Blank Street
- Location: Cambridge, England, United Kingdom
- Job type: Full-time
About the role
Blank Street is building a distinctive food and beverage brand focused on turning everyday moments into daily luxuries. This Assistant General Manager position is designed as a development pathway to a General Manager role. You will act as the right hand to the Operations Manager or General Manager, supporting the day-to-day running of a high-performing store while building the leadership and operational skills needed for future growth.
Responsibilities
- Hospitality Standards: Ensure every drink is crafted to perfection, maintain immaculate front and back of house areas, and lead from the front to set the pace of each shift.
- People Leadership: Coach Baristas and Shift Leads with real-time feedback, support training initiatives, contribute to hiring, and foster a positive team culture through recognition and clear communication.
- Commercial Ownership: Design shifts with precision to balance labour productivity with demand, build commercial awareness of key drivers like waste and sales, and support inventory discipline and waste reduction.
- Continuous Improvement: Identify inefficiencies, propose practical fixes, and help implement changes by explaining the rationale and coaching the team until new habits are formed.
Requirements
- Experience leading shifts in high-volume stores.
- A strong standards mindset with the ability to give clear and kind feedback.
- The ability to remain calm and organised under pressure, helping the team enter a flow state.
Pay and benefits
- Private health and dental insurance.
- 25 days of annual leave plus bank holidays, and an additional paid day to pursue a passion.
- Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions, and medical expenses.
- Access to the Regulars program, including free coffee and matcha.
- Great culture with regular team events.
How to apply
Apply directly on Blank Street’s own careers website. Omadaily never charges job seekers.
