- Company: Outsource Nigeria
- Location: Surulere, Lagos
- Job type: Full-time
- Salary: N150,000 monthly
- Deadline: 10 December 2026
About the role
Outsource Nigeria is seeking a proactive and customer-focused Telesales / Customer Service Agent to join their team in Surulere, Lagos. This full-time position involves generating sales through telephone and digital channels while maintaining strong relationships with customers. The role requires excellent communication skills and the ability to meet sales targets.
Responsibilities
- Generate leads and convert prospects into paying customers via phone and approved digital channels.
- Identify customer needs and recommend suitable products or services.
- Follow up on leads and maintain consistent communication with prospective customers.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Handle objections professionally to encourage sales conversion.
- Meet and exceed assigned daily, weekly, and monthly sales targets.
- Provide accurate information about company products and services.
- Collect customer feedback and communicate insights to management.
- Resolve customer complaints efficiently and escalate complex issues when necessary.
Requirements
- Minimum of an OND, HND, or Bachelor’s Degree in a relevant field.
- 1 – 2 years of experience in Telesales, Customer Service, Sales, or a similar role.
- Strong sales, negotiation, and persuasion abilities.
- Excellent verbal and written communication skills.
- Strong attention to detail and ability to maintain accurate records.
- Ability to work independently and collaboratively within a team.
- Proficiency in Microsoft Office and basic CRM systems is an added advantage.
- Ability to work in a target-driven environment and handle pressure professionally.
How to apply
Send your CV to jobs@outsourcenigeria.com. Please use the Job Title as the subject of your email. The application deadline is December 10, 2026.
Apply by email: jobs@outsourcenigeria.com
